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FAQ

Listed below are some frequently asked questions. If you still have any doubts and queries please feel free to contact us.

  1. Which accounting package do you use for the bookkeeping services offered ?
    We are offering our accounting & bookkeeping services in Quickkbooks Accounting software package. If you have a requirement for any other accounting software package please contact us.
  2. What if I don’t have any accounting software package? Do I have to buy an accounting software package to keep my books ?
    It’s not necessary for you to purchase an accounting software package. If you and your business can do without computerized accounts where you have access to all the historical and current transactions of your business as they happen, purchasing an accounting software package is certainly not required. If you only want to keep the books and file your returns at the end of the year, we can maintain your books with us and can give you hard copies of your accounts and books as and when you require them. The need to purchase or not purchase an accounting software package for the purpose of bookkeeping would mostly depend on the type of your business.
    If you don’t have an existing accounting software package and want to purchase one we would suggest you to go for Quickbooks.
  3. Will my financial information be safe and secure ?
    We take client data security and confidentiality very strictly. The servers used for uploading and downloading of client financial data is all encrypted SSL. To add to this, we strictly advise our clients to not divulge any confidential information such as credit card numbers, Bank account numbers, passwords or any other sensitive financial information not even to us. In no way is this kind of information required to keep your books. We repeat once more:- Credit card numbers, passwords, Bank details and such sensitive financial information is not required in order to keep your books.
  4. Can I sign up mid-way, or do I have to do so in the beginning of the Financial year ?
    It is good practice to keep your accounting books on a regular day to day basis. But all the same you can sign up mid-way. You can send us all your historical transactions and data. We will cover your past transactions and get your books up to date.
  5. Can I make payments on a monthly basis ?
    We charge the annual fees upfront in advance when you sign up. We do not accept payments on a monthly basis.
  6. Why are you charging the annual fees upfront in advance ?
    The economical rates which we are offering is only viable on a full 1 year commitment basis. Hence we are charging the annual fees upfront in advance.
  7. Once I have signed up, how do I send the business transactions for you to keep the books?
    Once you have signed up with us, you will get a Username and password of your choice. You can log into your account and upload the soft (scanned) copies of your transactions like sales, purchase etc. into your account. All this is done through bit encrypted SSL. Once the transactions are uploaded we will review and process the transactions and keep the books.
    Alternately you can also mail us the soft(scanned) copies of your transactions.
  8. What is the charge for multiple companies or group companies ?
    All the charges that have been quoted are for a single company. If there are holding companies involved, the bookkeeping function is provided for a single company only, the other company bookkeeping will be charged separately.
  9. Can I avail of your services if I am a professional accountant or bookkeeper ?
    Yes. We do work with professional accountants and bookkeepers. Our competitive rates ensure a mutually beneficial relationship.
  10. I want to avail of your services, but my country is not listed ?
    Currently we are offering bookkeeping services for small businesses in USA, UK, Canada, Australia, New Zealand. If you are from a different country and wish to avail of our accounting & bookkeeping for small businesses, please mail us an inquiry.